Terms of Service
Romorom Terms of Service
Last updated: 13 May 2025
1 Validity of General Terms and Conditions
These Terms of Service ("Terms") create a binding agreement between Quicklink Inc. and its affiliates ("Romorom," "we," "us") and you ("Customer"). By clicking “I Agree,” creating an account, installing the Romorom mobile application (the "App"), or otherwise accessing the Romorom website (the "Site") or related products or services (collectively, the "Services"), you confirm that you have read, understood, and accepted these Terms and our Privacy Policy. If you do not accept, you must immediately discontinue all access and use.
Romorom may revise these Terms at any time. Updates become effective upon posting (or as otherwise required by law); continued use of the Services after an update constitutes acceptance. The Services are intended only for persons aged 18 or older with capacity to contract.
2 Description of Services
Romorom sells prepaid eSIM data, voice, and text connectivity usable on compatible, unlocked devices in the destinations listed on our Site. Coverage areas, pricing, and availability may change without notice. The Services are not designed to satisfy industry‑specific compliance regimes (e.g., healthcare or financial), nor are they suitable for emergency communications. You are solely responsible for obeying local laws wherever you use the Services.
3 Account Registration and Security
You must create a Romorom account ("Account") before purchasing or activating Services. Accurate, current, and complete information is required during registration and must be maintained thereafter. You are fully responsible for safeguarding credentials and for all activity under your Account, even if unauthorized. Account ownership is non‑transferable. Romorom reserves the right to reclaim or alter a username deemed inappropriate or to suspend or terminate any Account for breach of these Terms.
4 Device Compatibility and Mobile‑Application Licence
You confirm that your device is carrier‑unlocked and eSIM‑capable before purchase. The compatibility list on our checkout page is illustrative rather than exhaustive.
Subject to these Terms, Romorom grants you a revocable, non‑exclusive, non‑transferable licence to install and use the App on your personal device in accordance with the usage rules of the relevant app‑store provider (each an “App Distributor”). You agree not to reverse‑engineer, modify, redistribute, or exploit the App beyond the scope of this licence, and you acknowledge that each App Distributor is a third‑party beneficiary empowered to enforce the App‑licence terms.
5 Purchases, Charges, and Payment
Prices are denominated in United States Dollars and exclude applicable taxes unless otherwise stated. We accept the payment methods displayed at checkout (for example, major credit/debit cards, PayPal™, Apple Pay®, Google Pay™, Alipay®, etc.), all processed by independent payment‑service providers ("PSPs"). You must comply with any PSP agreements presented during a transaction. Service Plans are prepaid, generally non‑refundable and non‑cancellable, and any unused allowance expires at the end of the validity period unless the specific Plan expressly allows rollover. Romorom may mark an account "inactive" after twelve months of no activity; you may reactivate by following the procedures we provide.
Charges for recurring Plans renew automatically until cancelled in accordance with our cancellation procedures. You authorize Romorom to debit taxes, fees, and any correction of errors to the same payment method.
6 Delivery, Activation, and eSIM Recycling
After purchase, your eSIM profile appears in the My eSIMs dashboard and you receive a confirmation e‑mail. Activation must be completed within the period stated at checkout; failure to activate by that deadline causes the profile to expire irreversibly because Romorom recycles dormant eSIMs for security and inventory management.
7 Refund, Cancellation, and Modification Policy
All transactions are final unless otherwise required by law or expressly permitted below. If a Romorom error prevents use of the Services and we cannot resolve the issue within ten days of your notice, you may request a refund or replacement within thirty days of purchase. No refund is provided for:
Charges that relate to alternative providers or devices outside your Romorom account;
Frauds, Terms violations, or misuse identified by Romorom;
eSIM profiles that have already been installed; or
Remaining allowances after a Plan’s validity period expires.
Romorom may, at its discretion, approve other refund requests subject to reasonable documentation and a processing fee. All refund enquiries must be submitted through in‑app or web chat and supported by any information we reasonably request.
8 Acceptable Use and Customer Engagements
You agree not to engage in any activity that is unlawful, fraudulent, abusive, defamatory, or harmful; infringes third‑party rights; disrupts network integrity; introduces malware; or accesses the Services via automated scripts unless expressly authorised. Romorom may suspend Services for any breach, and fees remain payable during suspension.
9 Service Management, Availability, and Modifications
Romorom endeavours to provide quality service but does not guarantee uninterrupted, timely, secure, or error‑free operation. We may monitor compliance, remove content, limit access, or modify, suspend, or discontinue any aspect of the Services at any time without liability. We may correct errors or omissions in Service information or pricing at any time.
10 Prices and Promotions
Prices may change without notice. Romorom reviews pricing in light of market conditions, exchange‑rate fluctuations, and operational costs and may adjust promotional offers accordingly. For the most recent information, consult the Site.
11 User Location Tracking
Romorom may collect location data—such as GPS coordinates, IP addresses, Wi‑Fi access points, and cell‑tower identifiers—to deliver location‑dependent Services, enhance performance, and personalise content. By using the Services, you consent to this collection, processing, and (where necessary) sharing with trusted partners who adhere to applicable privacy laws. Location‑services controls in your device settings may affect functionality.
12 Local Regulatory Compliance
You are responsible for obeying local laws regarding mobile‑device registration or telecommunications usage in each country where you access the Services. Where law requires, you authorise Romorom to undertake compliance steps on your behalf and to process your personal data for that purpose.
13 Representations and Warranties
You represent that you are at least 18 years old (or the age of majority in your jurisdiction) and have legal capacity to enter contracts. You further represent that all information you provide is accurate and that you will observe all applicable laws and these Terms in good faith. You must not copy the Services, employ automated crawlers, transmit unsolicited messages, interfere with security, impersonate others, upload malware, infringe intellectual‑property rights, or encourage others to do so.
14 Termination and Suspension
Romorom may refuse, suspend, or terminate the Services or your Account at any time for breach, suspected fraud, legal requirement, or other legitimate business reasons. You may cancel your Account using the available tools. Upon cancellation or termination, you lose access to your Account and Romorom may delete your data. Provisions that by their nature survive termination—including disclaimers, limitations of liability, and indemnification—remain in effect.
15 Intellectual‑Property Rights
The Services—including the App, Site, underlying code, databases, text, graphics, audio, video, designs, and trademarks ("Romorom IP")—are owned by Romorom or its licensors and are protected by international intellectual‑property laws. You receive a limited, non‑transferable licence to access the Services for personal use only; no ownership rights are granted. Copying, redistributing, or creating derivative works from Romorom IP without prior written consent is prohibited.
16 Confidential Information
Any non‑public information regarding Romorom’s business, technology, or operations constitutes "Confidential Information." You must keep such information secret, use it only as necessary to exercise rights under these Terms, and return or destroy it upon request.
17 Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” ROMOROM DISCLAIMS ALL WARRANTIES—EXPRESS, IMPLIED, OR STATUTORY—including IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON‑INFRINGEMENT, AND TITLE. WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR‑FREE, UNINTERRUPTED, OR FREE OF MALICIOUS CODE, OR THAT DEFECTS WILL BE CORRECTED.
18 Limitations of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROMOROM AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ECONOMIC DAMAGES (INCLUDING LOST PROFITS, DATA LOSS, GOODWILL, OR SERVICE INTERRUPTION) ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. ROMOROM’S AGGREGATE LIABILITY UNDER ANY THEORY OF LIABILITY WILL NOT EXCEED THE GREATER OF USD 100 OR THE TOTAL AMOUNT YOU PAID TO ROMOROM IN THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not permit certain exclusions or limitations; in such jurisdictions, liability is limited to the fullest extent permitted by law.
19 Indemnification
You agree to indemnify, defend, and hold harmless Romorom, its officers, directors, employees, agents, insurers, successors, and assigns from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your (a) breach of these Terms, (b) misuse of the Services, (c) violation of law, or (d) infringement of third‑party rights. Romorom may assume exclusive defence and control of any matter subject to indemnification at its own expense.
20 Dispute Resolution – Arbitration and Class‑Action Waiver
Before initiating formal proceedings, you must e‑mail support@romorom.com and allow thirty days for informal resolution. If unresolved, any dispute arising from or related to the Services will be settled by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules in San Francisco, California, unless you qualify and elect to proceed in small‑claims court. Proceedings must be individual; class or representative actions are waived unless prohibited by law.
21 Governing Law
Except where arbitration rules or mandatory local law dictate otherwise, these Terms are governed by the laws of the State of Delaware, USA, without regard to conflict‑of‑law principles.
22 Changes to Terms and Services
Romorom may modify these Terms or the Services at any time. Material changes will be announced on the Site or by e‑mail. Continued use after modifications take effect signifies acceptance; if you disagree, discontinue use immediately.
23 Notices
Romorom may deliver notices by posting on the Site or App, by e‑mail to your registered address, or by certified post. Notices are deemed received on the date posted or, for mail, three business days after dispatch.
24 Miscellaneous
If any provision is held unenforceable, the remainder remains in effect and shall be interpreted to achieve the parties’ original intent as closely as legally possible. Romorom may assign its rights and obligations at any time; you may not assign yours without prior written consent. No waiver of any term constitutes a future waiver. Headings are for convenience only and do not affect interpretation.
25 Contact Information
Quicklink Trading LLC
E‑mail: help@romorom.com
Romorom Terms of Service
Last updated: 13 May 2025
1 Validity of General Terms and Conditions
These Terms of Service ("Terms") create a binding agreement between Quicklink Inc. and its affiliates ("Romorom," "we," "us") and you ("Customer"). By clicking “I Agree,” creating an account, installing the Romorom mobile application (the "App"), or otherwise accessing the Romorom website (the "Site") or related products or services (collectively, the "Services"), you confirm that you have read, understood, and accepted these Terms and our Privacy Policy. If you do not accept, you must immediately discontinue all access and use.
Romorom may revise these Terms at any time. Updates become effective upon posting (or as otherwise required by law); continued use of the Services after an update constitutes acceptance. The Services are intended only for persons aged 18 or older with capacity to contract.
2 Description of Services
Romorom sells prepaid eSIM data, voice, and text connectivity usable on compatible, unlocked devices in the destinations listed on our Site. Coverage areas, pricing, and availability may change without notice. The Services are not designed to satisfy industry‑specific compliance regimes (e.g., healthcare or financial), nor are they suitable for emergency communications. You are solely responsible for obeying local laws wherever you use the Services.
3 Account Registration and Security
You must create a Romorom account ("Account") before purchasing or activating Services. Accurate, current, and complete information is required during registration and must be maintained thereafter. You are fully responsible for safeguarding credentials and for all activity under your Account, even if unauthorized. Account ownership is non‑transferable. Romorom reserves the right to reclaim or alter a username deemed inappropriate or to suspend or terminate any Account for breach of these Terms.
4 Device Compatibility and Mobile‑Application Licence
You confirm that your device is carrier‑unlocked and eSIM‑capable before purchase. The compatibility list on our checkout page is illustrative rather than exhaustive.
Subject to these Terms, Romorom grants you a revocable, non‑exclusive, non‑transferable licence to install and use the App on your personal device in accordance with the usage rules of the relevant app‑store provider (each an “App Distributor”). You agree not to reverse‑engineer, modify, redistribute, or exploit the App beyond the scope of this licence, and you acknowledge that each App Distributor is a third‑party beneficiary empowered to enforce the App‑licence terms.
5 Purchases, Charges, and Payment
Prices are denominated in United States Dollars and exclude applicable taxes unless otherwise stated. We accept the payment methods displayed at checkout (for example, major credit/debit cards, PayPal™, Apple Pay®, Google Pay™, Alipay®, etc.), all processed by independent payment‑service providers ("PSPs"). You must comply with any PSP agreements presented during a transaction. Service Plans are prepaid, generally non‑refundable and non‑cancellable, and any unused allowance expires at the end of the validity period unless the specific Plan expressly allows rollover. Romorom may mark an account "inactive" after twelve months of no activity; you may reactivate by following the procedures we provide.
Charges for recurring Plans renew automatically until cancelled in accordance with our cancellation procedures. You authorize Romorom to debit taxes, fees, and any correction of errors to the same payment method.
6 Delivery, Activation, and eSIM Recycling
After purchase, your eSIM profile appears in the My eSIMs dashboard and you receive a confirmation e‑mail. Activation must be completed within the period stated at checkout; failure to activate by that deadline causes the profile to expire irreversibly because Romorom recycles dormant eSIMs for security and inventory management.
7 Refund, Cancellation, and Modification Policy
All transactions are final unless otherwise required by law or expressly permitted below. If a Romorom error prevents use of the Services and we cannot resolve the issue within ten days of your notice, you may request a refund or replacement within thirty days of purchase. No refund is provided for:
Charges that relate to alternative providers or devices outside your Romorom account;
Frauds, Terms violations, or misuse identified by Romorom;
eSIM profiles that have already been installed; or
Remaining allowances after a Plan’s validity period expires.
Romorom may, at its discretion, approve other refund requests subject to reasonable documentation and a processing fee. All refund enquiries must be submitted through in‑app or web chat and supported by any information we reasonably request.
8 Acceptable Use and Customer Engagements
You agree not to engage in any activity that is unlawful, fraudulent, abusive, defamatory, or harmful; infringes third‑party rights; disrupts network integrity; introduces malware; or accesses the Services via automated scripts unless expressly authorised. Romorom may suspend Services for any breach, and fees remain payable during suspension.
9 Service Management, Availability, and Modifications
Romorom endeavours to provide quality service but does not guarantee uninterrupted, timely, secure, or error‑free operation. We may monitor compliance, remove content, limit access, or modify, suspend, or discontinue any aspect of the Services at any time without liability. We may correct errors or omissions in Service information or pricing at any time.
10 Prices and Promotions
Prices may change without notice. Romorom reviews pricing in light of market conditions, exchange‑rate fluctuations, and operational costs and may adjust promotional offers accordingly. For the most recent information, consult the Site.
11 User Location Tracking
Romorom may collect location data—such as GPS coordinates, IP addresses, Wi‑Fi access points, and cell‑tower identifiers—to deliver location‑dependent Services, enhance performance, and personalise content. By using the Services, you consent to this collection, processing, and (where necessary) sharing with trusted partners who adhere to applicable privacy laws. Location‑services controls in your device settings may affect functionality.
12 Local Regulatory Compliance
You are responsible for obeying local laws regarding mobile‑device registration or telecommunications usage in each country where you access the Services. Where law requires, you authorise Romorom to undertake compliance steps on your behalf and to process your personal data for that purpose.
13 Representations and Warranties
You represent that you are at least 18 years old (or the age of majority in your jurisdiction) and have legal capacity to enter contracts. You further represent that all information you provide is accurate and that you will observe all applicable laws and these Terms in good faith. You must not copy the Services, employ automated crawlers, transmit unsolicited messages, interfere with security, impersonate others, upload malware, infringe intellectual‑property rights, or encourage others to do so.
14 Termination and Suspension
Romorom may refuse, suspend, or terminate the Services or your Account at any time for breach, suspected fraud, legal requirement, or other legitimate business reasons. You may cancel your Account using the available tools. Upon cancellation or termination, you lose access to your Account and Romorom may delete your data. Provisions that by their nature survive termination—including disclaimers, limitations of liability, and indemnification—remain in effect.
15 Intellectual‑Property Rights
The Services—including the App, Site, underlying code, databases, text, graphics, audio, video, designs, and trademarks ("Romorom IP")—are owned by Romorom or its licensors and are protected by international intellectual‑property laws. You receive a limited, non‑transferable licence to access the Services for personal use only; no ownership rights are granted. Copying, redistributing, or creating derivative works from Romorom IP without prior written consent is prohibited.
16 Confidential Information
Any non‑public information regarding Romorom’s business, technology, or operations constitutes "Confidential Information." You must keep such information secret, use it only as necessary to exercise rights under these Terms, and return or destroy it upon request.
17 Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” ROMOROM DISCLAIMS ALL WARRANTIES—EXPRESS, IMPLIED, OR STATUTORY—including IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON‑INFRINGEMENT, AND TITLE. WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR‑FREE, UNINTERRUPTED, OR FREE OF MALICIOUS CODE, OR THAT DEFECTS WILL BE CORRECTED.
18 Limitations of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROMOROM AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ECONOMIC DAMAGES (INCLUDING LOST PROFITS, DATA LOSS, GOODWILL, OR SERVICE INTERRUPTION) ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. ROMOROM’S AGGREGATE LIABILITY UNDER ANY THEORY OF LIABILITY WILL NOT EXCEED THE GREATER OF USD 100 OR THE TOTAL AMOUNT YOU PAID TO ROMOROM IN THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not permit certain exclusions or limitations; in such jurisdictions, liability is limited to the fullest extent permitted by law.
19 Indemnification
You agree to indemnify, defend, and hold harmless Romorom, its officers, directors, employees, agents, insurers, successors, and assigns from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your (a) breach of these Terms, (b) misuse of the Services, (c) violation of law, or (d) infringement of third‑party rights. Romorom may assume exclusive defence and control of any matter subject to indemnification at its own expense.
20 Dispute Resolution – Arbitration and Class‑Action Waiver
Before initiating formal proceedings, you must e‑mail support@romorom.com and allow thirty days for informal resolution. If unresolved, any dispute arising from or related to the Services will be settled by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules in San Francisco, California, unless you qualify and elect to proceed in small‑claims court. Proceedings must be individual; class or representative actions are waived unless prohibited by law.
21 Governing Law
Except where arbitration rules or mandatory local law dictate otherwise, these Terms are governed by the laws of the State of Delaware, USA, without regard to conflict‑of‑law principles.
22 Changes to Terms and Services
Romorom may modify these Terms or the Services at any time. Material changes will be announced on the Site or by e‑mail. Continued use after modifications take effect signifies acceptance; if you disagree, discontinue use immediately.
23 Notices
Romorom may deliver notices by posting on the Site or App, by e‑mail to your registered address, or by certified post. Notices are deemed received on the date posted or, for mail, three business days after dispatch.
24 Miscellaneous
If any provision is held unenforceable, the remainder remains in effect and shall be interpreted to achieve the parties’ original intent as closely as legally possible. Romorom may assign its rights and obligations at any time; you may not assign yours without prior written consent. No waiver of any term constitutes a future waiver. Headings are for convenience only and do not affect interpretation.
25 Contact Information
Quicklink Trading LLC
E‑mail: help@romorom.com